Service Request Ticket - # 24366

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2008 11:54 AM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051209[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG63315342 Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill

Wired NIC 00:11:0A:EC:E8:5B

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 06, 2008 08:52 AM 
Bunch of paper was stuck all inside the rollers
 Add Attachment
Brian Berkley Feb 05, 2008 12:13 PM 
Task reassigned to Adam Shinn.
 Add Attachment
Kevin Elmore Feb 05, 2008 11:56 AM 
I had to remove a page, then when I re-loaded the
paper, the page loaded the same way.  This time I
was unable to remove all of the sheet of paper
from the machine.  The name of the printer is APSC
Color 3.
Add Attachment