Service Request Ticket - # 24376

Service Request Information

CONTACT Name Weston, Breanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2008 06:08 PM
Department Phone 88657
Location Email westonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051157[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00CD Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8F:60

TECHS Submitted by Brandon Farley Contact bfarley@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 06, 2008 11:22 AM 
Pulled the Ethernet cable to reset and it now works.
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Brian Witt Feb 06, 2008 08:16 AM 
Task reassigned to Brian Witt.
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Brandon Farley Feb 05, 2008 06:09 PM 
They have tried all they know how to do to get 
the thin client to the main login page but have 
not been able to do so. Would like a tech to come 
take a look at it in case it needs to be replaced.
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