Service Request Ticket - # 24393

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2008 01:24 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050192[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. H40BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DE:1B:37

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 06, 2008 01:48 PM 
Task reassigned to Audrey Sundkvist.
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Brian Witt Feb 06, 2008 01:38 PM 
Task reassigned to Brian Witt.
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Christian Mendez Feb 06, 2008 01:26 PM 
The key SCROLL LOCK is missing off the keyboard 
on the laptop.

they want to know how to go about replacing it.
The laptop will be behind checkout desk.
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