Service Request Ticket

Service Request Information

CONTACT	Name	Groshong, Cara	Date	Feb 06, 2008 04:48 PM
	Department	Advancement & Foundation	Phone	88148
	Location		Email	groshonc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20060232 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX620 3.40GHz 2x2M, 800FSB
	Serial No.	40L9VB1	Location	PDR
	CPU	Pentium D, 3.40GHz,800MHz
	OS	Unknown	Software	MS Office Pro 2003 from P0059051, Creative Suite Prem from P0049693 moved from W#20020660
	Wired NIC	00:13:72:A8:B3:C8

TECHS	Submitted by	Chris Curtis	Contact	ccurtis06@wou.edu	88925
	Primary Technician		Contact	wittb@wou.edu	89201

Entered by	Date	Memo
Brian Witt			Email Public
Entered by	Date	Memo
Brian Witt	Feb 18, 2008 12:25 PM	Task reassigned to Brian Witt.	Add Attachment
Brian Witt	Feb 18, 2008 12:25 PM	Walked over with Adam W. We installed the Blackberry software that came with the device, configured it, and he can now sync his outlook contact list.	Add Attachment
Brad Dougherty	Feb 18, 2008 09:00 AM	Not sure why this was assigned to me.	Add Attachment
Myron Hoeckle (Student)	Feb 08, 2008 04:23 PM	Task reassigned to Brad Dougherty.	Add Attachment
Brian Berkley	Feb 06, 2008 05:02 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Chris Curtis	Feb 06, 2008 04:48 PM	**This is an email**Hi, Paul Moredock, our VP of Univ. Advancement, would like to have the ability to synch his Blackberry to his Outlook Calendar and Contacts. Can you make this happen? His computer is WOU #20060232 and he is in room #222 upstairs in the Cottage. Please call me if you have any questions. Thank you! Cara ,88,x$:0`0:$x,88,x$:0`0:$x,88,x$:0`0:$x,88,x$:0`0 :$x,88, Cara L. Groshong Business Operations Coordinator University Advancement/WOU Foundation	Add Attachment