Service Request Ticket - # 24401

Service Request Information

CONTACT Name Kramer, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2008 07:47 AM
Department Phone 88169
Location Email kramerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051158[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB90E0 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:1E

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 07, 2008 09:29 AM 
Seems to be working fine. Told her if she has 
any problems with it to give us a call back.
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Adam Shinn Feb 07, 2008 09:06 AM 
Task reassigned to Adam Shinn.
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Kevin Elmore Feb 07, 2008 07:49 AM 
She is on a thin client.  She can't login to 
MASH.  She tried unplugging and plugging in the 
thin client to no avail.  She says this has 
happened 3 times in the last couple of weeks 
(though she was sick last week).
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