Service Request Ticket - # 24418

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2008 03:28 PM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 07, 2008 03:44 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 07, 2008 03:44 PM 
The domain names net.org and oacte.org do not 
exist on the internet according to Verisign's 
Domain Name registry. Called and left a 
voicemail explaining that and told her to call 
with any questions.
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Christian Mendez Feb 07, 2008 03:30 PM 
the mail addresses are:
kminter@aaa.net.org
ahall@oacte.org
when she tries to send a mail message to either, 
she gets an error -
these both show the same error message: following 
address has permanent fatal errors.

She uses Outlook through Mozilla not IE.

she is in her office until 5pm today.
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