Service Request Ticket - # 24437

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 10, 2008 02:55 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040972[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. 4K42P71 Location PDR

CPU Pentium M-1.7 GHz


OS Software MS Office Pro 2003 from P0053186

Wired NIC 00:12:3F:D1:4C:8B


Wireless NIC 00:12:F0:87:A6:D9

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 11, 2008 09:57 AM 
Looks like this was the machine that had the
internal speaker problem.  It was reimaged and
apparently delivered before it could be named,
bound, updated, etc.  I stopped by the library and
took care of all this there.
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Brian Witt Feb 10, 2008 09:00 PM 
Task reassigned to Brian Witt.
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Sarah Callaway Feb 10, 2008 02:56 PM 
Library laptop is not allowing anyone but admin 
to log on.
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