Service Request Ticket - # 24438

Service Request Information

CONTACT Name Keller, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2008 09:57 AM
Department Deaf Studies and Professional Studies Phone 88746
Location Email kellerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070420[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description MacBook 2.16GHz Intel Core 2 Duo-White #Z0ET
Serial No. SW87370MLYX1 Location ITC 007 Storage

CPU Intel Core 2 Duo T7400(2.16GHz, 667MHz,4M)


OS Software MAC OSX 10.4 Tiger with FREE upgrade to Leopard, Microsoft office Pro 2004 license from p0063241

Wired NIC 00:1B:63:33:23:E5


Wireless NIC 00:1C:B3:BE:A6:1B


Bluetooth NIC 00:1D:4F:8D:30:5E

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 11, 2008 10:54 AM 
Changed her LDAP password. She's all set.
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Audrey Sundkvist Feb 11, 2008 10:53 AM 
Task reassigned to Brian Witt.
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Christian Mendez Feb 11, 2008 10:00 AM 
she wants to change the password on her laptop 
(does not have wireless) to a new password. 

She mentions that she cannot do this online and 
someone mentioned to her that she needs to bring 
in her laptop in order to change the password.

she would like a tech to meet with her and help 
her do this.

She is avialable until 1pm today. 
Tuesday: she will be around most of the day, but 
not available from 9:00am to 12:30
Wednesday: in office all day except from 1pm - 3pm
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