Service Request Ticket - # 24439

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2008 10:48 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040374[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Intel Pentium 4, 2.80GHz, 800 FSB
Serial No. CLYHQ51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0049368, Filemaker pro 8( installed as v7) from P0055050

Wired NIC 00:11:11:36:B3:BF

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 11, 2008 11:34 AM 
Updated her acrobat. Installed Office 07
compatibility pack. Synced her Blackjack II.
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Audrey Sundkvist Feb 11, 2008 11:07 AM 
Task reassigned to Brian Witt.
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Christian Mendez Feb 11, 2008 10:50 AM 
Kimber would like to have the newest version of 
acrobat reader installed. I believe its: 8.1.2

She is available all day today (monday)
She mentions that she will be gone tuesday-
thursday but Karen Johnson can let the tech into 
her machine.
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