Service Request Ticket - # 24443

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2008 11:51 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051212[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LJ3052 All-in-One Printer #Q6502A#ABA
Serial No. SCNBJ014412 Location PDR

Model 1PQ6502A Hostname
Notes Ink/Toner Refill

Wired NIC 00:14:38:94:45:A2

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 11, 2008 01:06 PM 
Print cartridge was out/bad.  Replaced it with a
new one they had on hand which solved the problem.
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Brian Witt Feb 11, 2008 12:41 PM 
Task reassigned to Brian Witt.
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Christian Mendez Feb 11, 2008 11:52 AM 
The only printer in Health couseling center room 
102 is printing papers with the middle of them 
missing. Its skipping the middle portions of 
every print job.

wou# 20051212[Edit Inv]

Someone is at the center all day and will let the 
techs in.
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