Service Request Ticket - # 24444

Service Request Information

CONTACT Name Susuico, Roy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2008 12:13 PM
Department Army/ROTC Phone 88233
Location Email susuicor@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030695[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 1760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B3:B6

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 11, 2008 12:35 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Feb 11, 2008 12:34 PM 
He is fine updating the software himself.
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Audrey Sundkvist Feb 11, 2008 12:33 PM 
I added him as an admin.
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Christian Mendez Feb 11, 2008 12:15 PM 
He will be available tomorrow 9am to noon.

He needs flash payer and quicktime installed on 
his machine to the newest versions available. He 
can't do it because he does not have admin. 
rights on the machine wou#20030695[Edit Inv]
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