Service Request Ticket - # 24459

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2008 07:31 AM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051168[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB80CB FRU S#0619BB80AC Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:61

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 21, 2008 05:03 PM 
Task reassigned to Brian Berkley.
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Jackie Digmann Feb 12, 2008 07:33 AM 
He tried hard booting it, but it won't get past 
the blue windows logging in screen before it 
freezes up. 

He also can't restart it without hard booting it 
manually.
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Jackie Digmann Feb 12, 2008 07:32 AM 
Darin says it isn't properly loading and he would 
like someone to call him to come take a look at 
it.

88176 Call anytime between 7:30 and 5:00 pm.
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