Service Request Ticket - # 24473

Service Request Information

CONTACT Name Phillips, Irina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2008 11:48 AM
Department Phone 88546
Location Email phillipi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060477[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D520 Dual Core, 4M L2 Cache,667Mhz
Serial No. H22ZCC1 Location PDR

CPU Intel Core 2 Duo T7200(4MB,2GHZ667MHz)


OS Unknown Software MS Office Pro 2007 from P0060107 to be installed as Office Pro 2003, installed Office Pro Plus 2007 on 3/2/10

Wired NIC 00:15:C5:C6:2C:C9


Wireless NIC 00:19:D2:00:F6:8E

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Classroom Support
Email

Public
Entered by Date Memo
Nathan Sauer Mar 18, 2009 08:24 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Feb 12, 2008 01:29 PM 
Nathan, I gave bad power supply over to Adam, he 
will be doing the warranty part replacement 
through DELL, hopefully it will get here before 
the end of the week
Tricia
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Cinthya Mendez-Garcia Feb 12, 2008 11:51 AM 
Task reassigned to Classroom Support.
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Cinthya Mendez-Garcia Feb 12, 2008 11:50 AM 
Brought a power cord and wants to see if there is 
anyway to get a new one, says this one is cracked 
and does not work at all becomes hot and makes a 
hissing noise. 
Mod #102 says it is a classroom support laptop 
and powercord.
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