****This is an email****
Denise,

The PC has two DVD/CD-ROMs and so if something won't play 
on one it may work in the other. The machine old enough that it 
may only read CDs as well. Let me know a time I can come by 
and test some media with you and this PC.

Audrey Sundkvist
WOU UCS Tech

****This is an email****
Hi Denise,

I hope this email find you feeling better and healthier! I took the 
PC you had in your office and reimaged it, which means it got a 
fresh install of Windows and Office. The PC should be noticeably 
faster. Also, we put PowerDVD which is software that will read 
just about any DVD. I tested a photography CD you had at your 
desk and could not get it work run, however. The error I 
received when I went into "My Computer" and right-click 
"Explore" the DVD said that the DVD is not Windows format. I 
suggest you try the DVD in your mach, put the data you need 
from it into your personal "mydocuments" drive, and then log 
into the PC and access them through the "mydocuments" drive 
there.

Please call us at extension 88925 and reference service request 
24495 or email me back with any problems.

Thank you,

Audrey Sundkvist 
WOU UCS Tech

Task reassigned to Audrey Sundkvist.

I'll go have a look... install PowerDVD.