Service Request Ticket - # 24503

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2008 01:08 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040304[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305080 Location PDR

Model Q2434A Hostname
Notes HP Printer Maint Kit 4300MKA-AEX from P0064534 1-2008(FYI - tech Adam Shin didn't install fuser portion only rollers-fuser was accidently returned as bad-SR24189) Fuser 4300dtn RMA-0101-AEX from P0064803 installed 2-26-08 SR24498 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:A0

TECHS Submitted by Aaron Poole Contact apoole@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 13, 2008 02:39 PM 
24498 <--- Duplicate task.
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Brian Witt Feb 13, 2008 01:33 PM 
The system is down
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Aaron Poole Feb 13, 2008 01:11 PM 
One of the printers in the WUC lab is not turnig 
on. Made sure the power and network cables were 
plugged in but it still isn't working. There is 
no activity from the front screen and the light 
on the network card is off.
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