Service Request Ticket - # 24522

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 14, 2008 02:46 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070169[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 2C9BBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:2E:A1

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 14, 2008 03:02 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 14, 2008 03:02 PM 
She lacked administrative permissions, and I 
remoted into the system to click the "Already 
Registered/Don't Ask to Register" button.
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Christian Mendez Feb 14, 2008 02:49 PM 
Kristin Johnson
V00199579
krjohnson05
88770 contact #: she works in the library

The machine in Library 208 keeps asking her to 
register Omni Page 12.0. When she clicks to 
register, it says "registration cannot complete 
successfully"

everytime she logs in, this pops up.
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