Service Request Ticket - # 24539

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 18, 2008 10:31 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030617[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 1L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F9:09

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 18, 2008 11:23 AM 
Task reassigned to Brian Witt.
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Brian Witt Feb 18, 2008 11:22 AM 
I called Cara and told her to install the software
(she has admin privs).
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Christian Mendez Feb 18, 2008 10:34 AM 
She has a machine that is used by Student Workers 
in their Phoneathon office.

Cara told me that she has a student worker that 
uses firefox to do work and she has an older 
version that needs updated.

Firefox needs to be updated on student's profile:

Shauna Alloway
salloway05@wou.edu
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