Service Request Ticket - # 24541

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 18, 2008 11:54 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060746[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G87223ABW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:E4:D5


Wireless NIC 00:17:F2:FC:1E:B0

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 19, 2008 09:45 AM 
Insalled and everything is working normally
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Myron Hoeckle (Student) Feb 18, 2008 04:55 PM 
Task reassigned to Adam Shinn.
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Myron Hoeckle (Student) Feb 18, 2008 04:55 PM 
thanks buddy
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Myron Hoeckle (Student) Feb 18, 2008 04:55 PM 
hey Adam this machine should just have to be returned
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Myron Hoeckle (Student) Feb 18, 2008 04:40 PM 
picked up the box still blue screen on boot, I
restored to last known good and it seems to boot now.
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Myron Hoeckle (Student) Feb 18, 2008 02:32 PM 
the windows side blue screens there is another
class that needs use the station at 3 and ends at
4, I will pick it up at 4.
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Myron Hoeckle (Student) Feb 18, 2008 02:09 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Feb 18, 2008 02:09 PM 
heading over.
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Christian Mendez Feb 18, 2008 11:56 AM 
The mac mini that is at teachers station wont let 
Prof. Carol Monders log into windows. 

When they choose to use windows as opposed to 
MACOS, it gives them a long windows error message.

they can get into the mac os just fine.

There is a class right now.
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