Service Request Ticket - # 24555

Service Request Information

CONTACT Name Stone, Kay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2008 10:24 AM
Department Human Resources Phone 88631
Location Email stonek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030719[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GWC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:F7

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 27, 2008 10:09 AM 
Task reassigned to Adam Wehner.
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Adam Wehner Feb 27, 2008 10:09 AM 
Printer is up and running its name is Fantasy
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Adam Wehner Feb 19, 2008 03:58 PM 
Called here and let here know that we could not
hook up the printer until the jack is turned on.
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Courtney Wehner Feb 19, 2008 10:27 AM 
I skyped the techs.
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Courtney Wehner Feb 19, 2008 10:26 AM 
She said the printer was brought over new just 
the other day but she cannot print to it. It is 
not set up for her. This is her only printer and 
she really needs to print today.
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Courtney Wehner Feb 19, 2008 10:24 AM 
She will be in all day today. She only works 
Mondays and Tuesdays so she is hoping she can get 
this printer setup today ASAP.
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