Service Request Ticket - # 24561

Service Request Information

CONTACT Name Rice, Gwenda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2008 12:09 PM
Department Education & Leadership Phone 88832
Location Email riceg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030750[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 13F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:D4

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact ccarlso@wou.edu 88925

Tracking

Entered by Date Memo
Courtney Carlson
Email

Public
Entered by Date Memo
Courtney Carlson Feb 19, 2008 12:22 PM 
Task reassigned to Courtney Carlson.
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Courtney Carlson Feb 19, 2008 12:22 PM 
Says her machine won't turn on. Monitor light 
shows orange. Pushes it and light out, not 
green...
Says she checked all connections.

Told her to push and hold power for 10 seconds, 
then push and release power.

It worked. Closing task.
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