Service Request Ticket - # 24562

Service Request Information

CONTACT Name Bowman, Tim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2008 12:48 PM
Department Health & Exercise Science Phone 5039101125
Location Email bowmant@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 27, 2008 09:51 AM 
Task reassigned to Brian Witt.
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Brian Witt Feb 27, 2008 09:51 AM 
Installed VLC. That's all he needed.
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Brian Berkley Feb 27, 2008 09:21 AM 
Inventory record doesn't indicate any CD burning 
software is associated with this laptop, will 
check with Tricia.
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UCS Tech Feb 19, 2008 01:56 PM 
Status changed to: Waiting for Contact
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Brian Berkley Feb 19, 2008 01:56 PM 
Called and left voicemail.
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Courtney Carlson Feb 19, 2008 12:52 PM 
I am entering this task based on a note left at 
shift switch. Cynthia took the call from Todd 
Smith (student worker?).

Note says:
"Tim needs new software, burning software
access to application database.
No Media Player"

Todd's email was listed at the bottom of note.
smithto@wou.edu
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