Service Request Ticket - # 24570

Service Request Information

CONTACT Name Riester, Rose Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2008 08:09 AM
Department Registrar’s Office Phone 88184
Location Email riester@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040691[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. G0T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:B9:FE:1C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 20, 2008 08:46 AM 
I mapped her My Documents and put a new Astra shortcut for you.
 Add Attachment
Audrey Sundkvist Feb 20, 2008 08:36 AM 
Task reassigned to Audrey Sundkvist.
 Add Attachment
Christian Mendez Feb 20, 2008 08:10 AM 
She has tried to reboot a couple of times, but 
everytime she logs in, she is missing her 
documents on her H: Drive.

Astra a software that automatically boots up 
evertime she logs in, is missing.

She will be available all day.
 Add Attachment