Service Request Ticket - # 24575

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2008 09:50 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030701[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, AdobePageMaker v7.0 from P0047699 moved to W#20030703 for Laurie Burtion 05-2006

Wired NIC 00:0C:F1:EA:05:2C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Paul Lambert Mar 14, 2008 01:33 PM 
fixed this
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Brian Berkley Feb 20, 2008 10:16 AM 
Task reassigned to Paul Lambert.
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Christian Mendez Feb 20, 2008 09:52 AM 
She can open up the compass program, but cannot 
view othe old files, tests that were taken under 
the old version: Compass 3.1

she says that she cannot see the files from the 
previous version and they need to be able to give 
students their previous test scores.

She will be available all day today.
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