Service Request Ticket - # 24595

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2008 12:42 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051217[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG633197ED Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EB:3A:A2

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 25, 2008 08:57 AM 
I called and let lori know that those blank 
pages are not being charged to student accounts 
and that there really isn't anything that we can 
see, why it would be printing off the seperator 
page.
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Adam Shinn Feb 21, 2008 03:07 PM 
Task reassigned to Adam Shinn.
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Shannon McCormick Feb 21, 2008 12:43 PM 
The color printer is printing extra sheets and 
charging print credits for them.
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