Service Request Ticket - # 24613

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2008 11:45 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060095[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client, 2 USB Ports, 1 Serial Port, 1 SIM Card Slot, #NTC-10Z-00
Serial No. 0620YB014B Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:96:1A

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 22, 2008 12:04 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 22, 2008 12:04 PM 
Logged them off, they reconnected successfully.
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Christian Mendez Feb 22, 2008 11:47 AM 
There is a thin client in Arnold Arms 307 that 
when Sharyne logs in as Math Test, it hangs after 
the log in on a gray screen. She cannot restart 
the thin client, or click on anything.


She will be available until 5pm.
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