Service Request Ticket - # 24617

Service Request Information

CONTACT Name Beaver, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2008 02:52 PM
Department Natural Science Division Phone 88404
Location Email beaverc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020294[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0039184; Latitude c640 Mobile P4, 1.7GHz
Serial No. 8BYKV11 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software

Wired NIC 00:08:74:48:53:DD

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 27, 2008 08:29 AM 
I added a local account. User name science password Math5!
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Brian Witt Feb 22, 2008 03:02 PM 
Task reassigned to Audrey Sundkvist.
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Christian Mendez Feb 22, 2008 02:53 PM 
She told me they are in the middle of a science 
fair and the laptop that was set up by UCS she 
says, is not letting her log in.

When she tries to log in, it says Mash is 
unavailable. she is trying to get on wireless
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