Service Request Ticket - # 24631

Service Request Information

CONTACT Name Richards, Kristi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2008 09:49 AM
Department Business Services Phone 88284
Location Email richardk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040366[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Sun Ray 1g Ultra-Thin Client #BAE-110-00
Serial No. MB043030640 Location Unknown

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:86:77:91

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 25, 2008 10:16 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 25, 2008 10:16 AM 
Logged off session.
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Christian Mendez Feb 25, 2008 09:50 AM 
The thin client is located in the Admin Building 
main floor in the hallway. There are 3 there, its 
the one on the far right.

Kristi mentioned that she checked and there was a 
student logged in, she tried to log her off but 
the screen was frozen. She tried the end task 
manager, but now its frozen on that page.
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