Service Request Ticket - # 24636

Service Request Information

CONTACT Name Saxowsky, Gail   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2008 12:59 PM
Department College of Education Phone 88760
Location Email saxowskg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040967[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP520U3SDW Location PDR

CPU G5 1.8GHz


OS Unknown Software Office 2004 Pro from P0053370, Studio Code

Wired NIC 00:0D:93:66:38:8C


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public

Entered by Date Memo
Adam Wehner Feb 25, 2008 03:49 PM
Got them both setup with admin rights on their
computers.
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Adam Wehner Feb 25, 2008 03:09 PM
Task reassigned to Adam Wehner.
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Adam Wehner Feb 25, 2008 03:09 PM
Called and left them a message.  Told them to call
me with a time that I could fix their computer.
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Christian Mendez Feb 25, 2008 01:00 PM
Gail and Denvy Saxowsky would like to know if 
they can get the Admin pass so they can allow for 
the updates and do things such as change the time 
on their machines.

Call either Denvy or Gail, same #
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