Service Request Ticket - # 24638

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2008 01:19 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050201[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 5N0BY71 Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. 5N0BY71 Location was SEP Checkout 201

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DE:2C:91

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 26, 2008 02:54 PM 
Delivered with new keyboard installed.
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Adam Wehner Feb 25, 2008 02:58 PM 
Task reassigned to Adam Wehner.
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Adam Wehner Feb 25, 2008 02:58 PM 
I ordered a new keyboard for the laptop.  It
should be in tomorrow.
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Christian Mendez Feb 25, 2008 01:22 PM 
The library has a laptop that has the 6 key 
missing from the keyboard.
the laptop is Laptop #16

It will be at the check out desk.
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