Service Request Ticket - # 24651

Service Request Information

CONTACT Name Carey, W. Jay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2008 07:34 AM
Department Campus Public Safety Phone 88822
Location Email careywj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060334[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB010E Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059051

Wired NIC 00:14:4F:48:83:D1

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Skyler Gregory Feb 26, 2008 08:25 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Skyler Gregory Feb 26, 2008 08:24 AM 
Task reassigned to Skyler Gregory.
 Add Attachment
Brian Berkley Feb 26, 2008 08:24 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Feb 26, 2008 08:24 AM 
Logged off his session.
 Add Attachment
Jackie Digmann Feb 26, 2008 07:36 AM 
The screen stays frozen even when it is hard 
booted.

Brian Binnell called to report this but his name 
wouldn't come up in the system.

Call 8481 until 2pm today, ask for Brian. If he's 
not there, you can talk to anyone until 5pm.
 Add Attachment