Service Request Ticket

Service Request Information

CONTACT	Name	Keulks, Gavin	Date	Feb 26, 2008 10:36 AM
	Department	Humanities Division	Phone	88519
	Location		Email	keulksg@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20070650 (opens in a new window)	Bldg/Room	APSC 210
	Service Tag	9LDBQD1	Description	Dell 968 All-in-One Printer #9683YR
	Serial No.	9LDBQD1	Location	Honors Program Office(for Administrative use only)
	Model	AIO 968	Hostname
	Notes	all in one dell printer	Ink/Toner Refill

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	asundkv@wou.edu	88925

Entered by	Date	Memo
Audrey Sundkvist			Email Public
Entered by	Date	Memo
Audrey Sundkvist	Feb 27, 2008 02:45 PM	This has been setup/movied.	Add Attachment
Audrey Sundkvist	Feb 27, 2008 01:32 PM	MS308 old APS210 new	Add Attachment
Audrey Sundkvist	Feb 27, 2008 01:32 PM	Task reassigned to Audrey Sundkvist.	Add Attachment
Christian Mendez	Feb 27, 2008 01:31 PM	He called us back. I transfered his call to Audrey	Add Attachment
Christian Mendez	Feb 27, 2008 10:59 AM	APS 210 is what he said. He is currently there now and the office is open. He says that the office will be closed if he is not there. I skyped techs	Add Attachment
Audrey Sundkvist	Feb 27, 2008 10:41 AM	Called and left a message asking where the printer from APS needs to go in Maaske.	Add Attachment
Joan Guralnick	Feb 27, 2008 10:31 AM	the printer they have been using needs to be delivered to Maaske. He will call with the room number. He is available now and until 1145	Add Attachment
Adam Shinn	Feb 26, 2008 10:44 AM	Task reassigned to Adam Shinn.	Add Attachment
Tricia Flaherty	Feb 26, 2008 10:40 AM	This is on counter in ITC008 with accessories etc. on top, Please note that the order said specifically that this is to be for Honors Program administrative use only and not for student/classroom use. The print drivers/software is on T:drive under drivers	Add Attachment