Service Request Ticket - # 24655

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2008 10:42 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050099[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 40NWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software JAWS v6.0 Professional Edition for Windows from P0051241

Wired NIC 00:12:3F:8E:79:27

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ucsbanner@wou.edu 88926

Tracking

Entered by Date Memo
Banner Support
Email

Public
Entered by Date Memo
Kevin Elmore Feb 26, 2008 10:49 AM 
Since she got into register for her class, she 
doesn't need a follow-up and declined to give 
info.
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Kevin Elmore Feb 26, 2008 10:48 AM 
She can get into Banner.  When she clicks to 
Register, she gets a survey (which  she fills 
out), and then after clicking Submit, she gets a 
404.  She's tried on two computers in the APSC 
Lab.  The second computer, #20050098[Edit Inv], allowed her 
access.  When I tried it on the thin client 
(20050033) it worked just fine.
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