Service Request Ticket - # 24669

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2008 08:28 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070512[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Mac mini, 2.0GHz Intel Core Duo #Z0F1
Serial No. G874525MYL4 Location Spare Loaner see Tricia

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Software Photoshop Elements v4.0 WIN License and Premiere Elements v2.0 WIN license from P0056644 moved from W#20051055 Dec2007

Wired NIC 00:16:CB:AC:1C:0E


Wireless NIC 00:1C:B3:B0:F7:51


Bluetooth NIC 00:1D:4F:8E:16:92

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 29, 2008 02:49 PM 
These have been installed.
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Brian Berkley Feb 27, 2008 01:11 PM 
Task reassigned to Audrey Sundkvist.
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Tricia Flaherty Feb 27, 2008 11:09 AM 
Arlene's software is from the following Adobe 
Photoshop Elements v4 from P0056366 Adobe 
Premiere Elements v2 from P0056366
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Tricia Flaherty Feb 27, 2008 11:07 AM 
W#20070512[Edit Inv] MAC Mini dual boot should get 
Photoshop Elements v4.0 WIN License and Premiere 
Elements v2.0 WIN  license from P0056644 which 
was on original instructor Station in NS125, 
Arlene Courtney has 80/20 rights for install on 
laptop
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Audrey Sundkvist Feb 27, 2008 10:50 AM 
Brian Berkley emailed Trisha about the licensing for this. We need 
to be sure they have licenses for the software before we can install 
it.
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Christian Mendez Feb 27, 2008 09:50 AM 
****This is an email****
Steve Taylor emailed us: taylors@wou.edu
this was in response to the email below which 
Philip Wade cc'd him on.


hi phil - Given the turnover in UCS, I would also 
talk to Bill directly about this.

s.t.
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Christian Mendez Feb 27, 2008 08:28 AM 
****This is an email****
Hello, NS 125 became a "smartroom" in Dec. 2007. 
This included a new "mini-mac" instructor 
computer (wou #20070512), but the Adobe 
Essentials Suite software (Premire, Photoshop, 
etc) was not installed on this. This software was 
purchased in 2006-2007 academic year. Please 
install the "missing" software by march 31 as it 
will be used in GS 203H during Spring 2008. The 
other computers in NS 125 were not replaced and 
have this software installed already. 
Lastly, I believe Arlene Courtney 
(courtna@wou.edu) will need a copy of this 
software installed on her laptop also. She is co-
teaching the course with me. thanksphilip
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