Service Request Ticket

Service Request Information

CONTACT	Name	Solario, Sheree	Date	Feb 27, 2008 09:14 AM
	Department	Student Enrichment Program	Phone	88031
	Location		Email	solarios@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030733 (opens in a new window)	Bldg/Room	APSC was SEP 201
	Service Tag	J3F0Y41	Description	Dimension 4600, P4-2.80GHz
	Serial No.	J3F0Y41	Location	UNK
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	MS Office Pro from P0047320, Acrobat Pro v6.0 from P0051317 transfered to W#20071244 for Sheree Soalrio Aug2008
	Wired NIC	00:0C:F1:EA:3A:17

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	ashinn06@wou.edu	88925

Entered by	Date	Memo
Adam Shinn			Email Public
Entered by	Date	Memo
Brian Witt	Jun 17, 2008 04:17 PM	Task reassigned to Adam Shinn.	Add Attachment
Myron Hoeckle (Student)	May 28, 2008 02:25 PM	This is a bug in Calendar and they have been informed of this.	Add Attachment
Katie Jessel	May 28, 2008 01:40 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Katie Jessel	May 28, 2008 01:28 PM	Called her back. Problem has not been fixed, infact she has lost another calendar in the mean time: Leticia Breckenbrack	Add Attachment
Myron Hoeckle (Student)	Feb 27, 2008 03:50 PM	Brad has this same issue in his Q, it is the same calendar problem.	Add Attachment
Myron Hoeckle (Student)	Feb 27, 2008 02:03 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Christian Mendez	Feb 27, 2008 09:15 AM	She cannot open up Leslie Morgan's Calendar folder on Outlook. She can view other people's but not Hers. She has been able to view her calendar before, but since this morning, she has not been able to. This is AFTER the calendar was fixed on sun java. She will be available til 10am, be back at 11am to 5pm.	Add Attachment