Service Request Ticket - # 24673

Service Request Information

CONTACT Name Braza, Jerry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2008 09:44 AM
Department Health & Exercise Science Phone 88253
Location Email brazaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070339[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description MacBook Pro 2.2/2GB/120/Super #Z0EB
Serial No. SW87363N9X91 Location returned by Foad Mozaffari for W#20080172 Dec2010

CPU Intel Core 2 Duo T7400(2.16GHz, 667MHz,4M)


OS Software Microsoft Office Pro 2007 Plus from P0062550 installed as Office Pro 2003, Windows XP Pro SP2 from P0062362, Microsoft Office Pro 2004 for MAC from P0063719

Wired NIC 00:1B:63:9F:8E:D0


Wireless NIC 00:1C:B3:BD:F6:6D


Bluetooth NIC 00:1B:63:51:80:89

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 28, 2008 02:48 PM 
test drive is deleted and office 04 is installed.
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Adam Shinn Feb 28, 2008 10:42 AM 
Task reassigned to Adam Shinn.
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Courtney Carlson Feb 28, 2008 10:38 AM 
Wants to come in at 2:30, unsure the TEST DRIVE 
will expire. New version has been approved and he 
needs it installed. Skyler and Adam said that was 
doable.
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Chris Curtis Feb 27, 2008 03:03 PM 
Jerry called back today, trying to get a hold of 
Audrey. He mentioned that he is not in a hurry 
and will try and contact her Thursday.
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Audrey Sundkvist Feb 27, 2008 02:47 PM 
Thursday available from 2pm - 3pm and 
10:30am to 11:30am.
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Audrey Sundkvist Feb 27, 2008 10:21 AM 
There is a Test Drive version of MS Word that comes with every 
Mac. That program needs to be deleted and removed from the 
Dock bar.
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Audrey Sundkvist Feb 27, 2008 10:13 AM 
Task reassigned to Audrey Sundkvist.
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Christian Mendez Feb 27, 2008 09:47 AM 
Microsoft Office_ he could not give me a year.

He says that he's been using Office for his MAC 
and up until this morning, everything was working 
fine. 

Now, whenever he opens up any Word document, it 
has a watermark TEST DRIVE written accross the 
document diagonaly.

He is available 1pm - 3pm
Tomorrow he is available from 2pm - 3pm. and 
10:30am to 11:30am.
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