Service Request Ticket - # 24678

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2008 11:38 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:E9:F9:DF

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 27, 2008 01:16 PM 
She was pressing the wrong button on the keyboard.
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Christian Mendez Feb 27, 2008 12:48 PM 
She called and said she was available from now 
until 5pm.

I skyped techs
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Brian Witt Feb 27, 2008 12:47 PM 
Left VM for times
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Brian Witt Feb 27, 2008 12:45 PM 
Task reassigned to Brian Witt.
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Christian Mendez Feb 27, 2008 11:38 AM 
****This is an email****

 
Could someone please fix the Print Key on my 
machine? I use it hourly when processing credit 
cards so this is a high priority for me.
 
Thank you. Machine # 20030618[Edit Inv]
 
Jan Carlson, Gift Planning and Stewardship 
Assistant
University Advancement - WOU Foundation
Western Oregon University
The Cottage
Monmouth OR 97361
carlsonj@wou.edu
Phone: 503-838-8725
Fax: 503-838-8289
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