Service Request Ticket - # 24682

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2008 03:55 PM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060233[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 71L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:54:4B

TECHS Submitted by Chris Curtis Contact ccurtis06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 27, 2008 04:35 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 27, 2008 04:35 PM 
Remoted into her system and helped her setup 
outlook for IMAP, she had set it up for POP3 and 
sucked all her mail down to a local file.
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Chris Curtis Feb 27, 2008 03:57 PM 
Jenny is trying to send an email to Pacific 
University. It is asking her to set up outlook 
and she just needs someone to help set it up or 
possibly set it up for her.
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