Service Request Ticket - # 24683

Service Request Information

CONTACT Name Denny, Carol   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2008 05:02 PM
Department Education & Leadership Phone 88472
Location Email dennyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020670[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LaserJet 4300DTN printer
Serial No. SCNDY500583 Location PDR

Model Q2434A Hostname
Notes 350MHz processor,45ppm, 200,000 page duty cycle, extra 75 sheet envelope feeder(Q2438A), NIC: fuser installed from P0063176 10-2007 Ink/Toner Refill
TECHS Submitted by Chris Curtis Contact ccurtis06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 28, 2008 09:56 AM 
Showed up and the printer was working fine w/o 
any sqwaking noises
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Adam Shinn Feb 28, 2008 08:24 AM 
Task reassigned to Adam Shinn.
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Chris Curtis Feb 27, 2008 05:03 PM 
Carol called. The printer in ED 202 is making a 
horrible "sqwaking" noise while printing. This 
problem started today. She said all print jobs 
have still come out correctly, it is just the 
sound that is problematic.
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