Service Request Ticket - # 24687

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 28, 2008 11:05 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060095[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client, 2 USB Ports, 1 Serial Port, 1 SIM Card Slot, #NTC-10Z-00
Serial No. 0620YB014B Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:96:1A

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 28, 2008 12:13 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 28, 2008 12:13 PM 
Logged them off and reset the session.
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Myron Hoeckle (Student) Feb 28, 2008 11:54 AM 
Wired MAC Address 	00:14:4F:0E:96:1A, according to
inventory
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Courtney Carlson Feb 28, 2008 11:09 AM 
Tried alt F4
Tried power off

Available until 5pm

Same as completed task 24613. (Found after I made 
this one or I would have just reopened it.)
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