Service Request Ticket - # 24691

Service Request Information

CONTACT Name Kharitonova, Yuliya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 28, 2008 01:23 PM
Department Multicultural Student Services Phone 88424
Location Email kharitoy@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060276[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Dell 19in LCD Monitor #1907FP
Serial No. CN0CC2996418066A3K4A Location Was Anna H MSSP WUC 212
TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 28, 2008 03:15 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 28, 2008 03:15 PM 
Set D: drive on TS11 and TS12 to write for the 
users, since Photoshop uses D as the scratch 
disk.  Setup the Photoshop CS2 launcher shortcut 
that was on TS1.
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Brian Berkley Feb 28, 2008 02:05 PM 
Called and left message.
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Shannon McCormick Feb 28, 2008 01:27 PM 
*file is locked
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Shannon McCormick Feb 28, 2008 01:26 PM 
error message says: Could not initialize 
photoshop because the is locked. Use the 
(properties)command in windows explorer to unlock 
the file.
Available anytime.
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