Service Request Ticket - # 24699

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 28, 2008 10:46 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050149[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. GYMWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:91:E3:BC

TECHS Submitted by Chris Curtis Contact ccurtis06@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 29, 2008 10:52 AM 
Task reassigned to Audrey Sundkvist.
 Add Attachment
Audrey Sundkvist Feb 29, 2008 10:52 AM 
The sound adjustment icon had been removed from the tray, so I 
added it nd adjusted the volume as Brian had suggested. Worked 
fine.
 Add Attachment
Audrey Sundkvist Feb 29, 2008 10:38 AM 
I shall implement the plan.
 Add Attachment
Brian Witt Feb 29, 2008 08:21 AM 
OK, this type of task has come up at least 3 other
times.  I usually just open the volume control and
that takes care of it, even if they say they've
tried.
Add Attachment
Chris Curtis Feb 28, 2008 10:48 PM 
Kristen at the Library reference desk called. 
Reference computer number 35 is not producing any 
sound on headphones. They have tried opening the 
volume control and nothing changes.
 Add Attachment