Service Request Ticket - # 24703

Service Request Information

CONTACT Name Kempton, Chris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 29, 2008 08:21 AM
Department University Housing Phone 88933
Location Email kemptonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070468[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag BZ0GP11 Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location

CPU Intel Core 2 Duo E6600(2.40GHz, 4M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro SP2, Microsoft Office Pro Plus 2007 from P0063499

Wired NIC 00:1A:A0:6F:45:6D

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 29, 2008 09:52 AM 
Task reassigned to Paul Lambert.
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Audrey Sundkvist Feb 29, 2008 09:00 AM 
The internet is down in residence services. Paul and telecom are 
looking in on it.
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Audrey Sundkvist Feb 29, 2008 08:43 AM 
Task reassigned to Audrey Sundkvist.
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Patrick Shanley Feb 29, 2008 08:23 AM 
She said the entire housing office was unable to 
access local network drives
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