Service Request Ticket - # 24707

Service Request Information

CONTACT Name Russell-Wynings, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 29, 2008 09:50 AM
Department Advancement & Foundation Phone 88151
Location Email russella@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070640[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 9050dn Printer #Q3723A#ABA
Serial No. JPRL81F068 Location PDR

Model q3723a Hostname
Notes 2000 Sheet Input Tray C8531A, Duplexing, addt'l 256MB added from Crucial P0064498 2-2008 Ink/Toner Refill

Wired NIC 00:1B:78:27:DF:6B

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 29, 2008 12:10 PM 
Printer settings were wrong.
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Audrey Sundkvist Feb 29, 2008 10:57 AM 
Task reassigned to Audrey Sundkvist.
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Patrick Shanley Feb 29, 2008 09:51 AM 
New printer receiving error messages and not 
printing
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