Service Request Ticket - # 24712

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 29, 2008 11:32 AM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060074[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXJ29306 Location PDR

Model PQ5409A Hostname
Notes fuser replaced from P0068138 10/2008, maintenance kit from P0072923 11-2009 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D0:10:0B

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 29, 2008 12:33 PM 
Unjammed printer it is now working fine.
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Adam Wehner Feb 29, 2008 12:21 PM 
Task reassigned to Adam Wehner.
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Christian Mendez Feb 29, 2008 11:33 AM 
They pulled the jammed paper out from the back, 
but the tray will not open.

They can't see anything else stuck in the printer 
and cannot figure out why it will not open.

Printer is in 2nd floor or Library in the Alcove, 
wou # 20060074[Edit Inv].
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