Service Request Ticket - # 24721

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 29, 2008 05:33 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060074[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXJ29306 Location PDR

Model PQ5409A Hostname
Notes fuser replaced from P0068138 10/2008, maintenance kit from P0072923 11-2009 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D0:10:0B

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Mar 03, 2008 08:47 AM 
The roller guard got stuck just had to push it 
back down.
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Adam Shinn Mar 03, 2008 08:21 AM 
Task reassigned to Adam Shinn.
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Katie Jessel Feb 29, 2008 05:36 PM 
Elizabeth Scott, student worker in the library 
called and said that the second drawer on the 
printer will not open. It is a really bad paper 
jam, she was able to get some paper out. It also 
makes a loud noise while trying to print and shut 
down.
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