Service Request Ticket - # 24732

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2008 12:10 PM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20041033[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PRINTER-TRD PRUCHASED
Serial No. USGW167513 Location PDR

Model 2100 Hostname
Notes ED_EVAL Ink/Toner Refill
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Mar 03, 2008 02:54 PM 
there was a paper jam fixed that and she is flying.
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Myron Hoeckle (Student) Mar 03, 2008 02:32 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Mar 03, 2008 02:32 PM 
going to take a look.
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Christian Mendez Mar 03, 2008 12:11 PM 
Printer is located in her office in ED 238
Wou# 20041033[Edit Inv]

she is tyring to print a word document but the 
printer keeps telling her that it needs paper.

She checked all of the trays and loaded paper in 
to them. 

She will be available until 3pm today at her 
office.
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