Service Request Ticket

Service Request Information

CONTACT	Name	Berry, Patrick	Date	Mar 03, 2008 01:47 PM
	Department	Registrar’s Office	Phone	88192
	Location		Email	berryp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20070657 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell 2208WFP 22in Widescreen Flat Panel monitor
	Serial No.	CN0CU8897161881FDN4S	Location	PDR

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ashinn06@wou.edu	88925

Entered by	Date	Memo
Adam Shinn			Email Public
Entered by	Date	Memo
Adam Shinn	Mar 06, 2008 05:00 PM	Task reassigned to Adam Shinn.	Add Attachment
Adam Shinn	Mar 06, 2008 04:58 PM	Changed its resolution back to native and enlarged the font size so he could see everything. works fine now.	Add Attachment
Christian Mendez	Mar 06, 2008 03:33 PM	He says its seems to be having "hicups" on resolution, he said that after the screensaver when he comes back to it, its all messed up. He says its goes fuzzy after coming back from screensaver mode.	Add Attachment
Brian Witt	Mar 05, 2008 09:30 AM	Task reassigned to Brian Witt.	Add Attachment
Brian Witt	Mar 05, 2008 09:30 AM	Delivered and set up	Add Attachment
Courtney Wehner	Mar 04, 2008 09:44 AM	I skyped the techs.	Add Attachment
Courtney Wehner	Mar 04, 2008 09:43 AM	He called back and said he will be in today until 12p and then 1p-5p. He takes lunch from 12p-1p.	Add Attachment
Brian Witt	Mar 03, 2008 02:17 PM	Left vm for times	Add Attachment
Tricia Flaherty	Mar 03, 2008 01:48 PM	this monitor was purchase by Human resources so I will have Joanie mail the invoice, I have put the monitor on counter in ITC 008	Add Attachment