Service Request Ticket - # 24782

Service Request Information

CONTACT Name Thomas, Darryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2008 10:22 AM
Department Creative Arts/Theater-Dance Phone 88375
Location Email thomasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031178[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224MVNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software Apple iLife '06 from P00607704, upgrade to OS 10.5 from P0064821 3-2008

Wired NIC 00:0A:95:D1:A4:5A

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Mar 11, 2008 04:29 PM 
He called and said he was coming down to pick it
up, I left it with court in front of joan's desk.
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Adam Shinn Mar 11, 2008 04:06 PM 
OS is installed and updated. Ready for pickup
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Adam Shinn Mar 11, 2008 01:22 PM 
Task reassigned to Adam Shinn.
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Courtney Carlson Mar 11, 2008 12:25 PM 
He called to see whether the software was on his 
machine. Told him it wasn't ready (I couldn't get 
a tech on skype) and that he would get a call 
when it was ready.
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Adam Shinn Mar 11, 2008 10:53 AM 
Computer is in tech area
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Brian Witt Mar 07, 2008 10:55 AM 
He called back at the beginning of the week and
said he would drop it off.  I don't think he has
dropped it off yet, since there is no updates in
the task.  I called again asking for an update of
when he would drop off the laptop.
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UCS Tech Mar 05, 2008 11:29 AM 
Status changed to: Waiting for Contact
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Brian Witt Mar 05, 2008 11:00 AM 
Left vm for times
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Tricia Flaherty Mar 05, 2008 10:23 AM 
Darryl has an office in MH107 but you may not 
find a MAC in his office please contact him to 
set up a time for him to bring in the MAC to 
have OS 10.5 installed, Joanie will take care of 
the invoice
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