Service Request Ticket - # 24786

Service Request Information

CONTACT Name Twyman, Todd   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2008 12:31 PM
Department Phone 88913
Location Email twymant@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050142[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. B8TVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software Office Pro 2003 from P0053840, software moved from previous station(W#20040664)-EndNote v9 WIN from P0054076, Inspiration v7.6 WIN/MAC from P0054076, Adobe Acrobat 8.0 WIN from P0064866

Wired NIC 00:12:3F:91:6B:51

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Mar 05, 2008 02:09 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Mar 05, 2008 02:09 PM 
I installed Acrobat Pro 8 and also renamed the computer.  It had 
the wrong 5 digits and user name.
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Tricia Flaherty Mar 05, 2008 12:33 PM 
This is software ordered for Dr. Twyman by Kris 
Dalton, Please be aware that this order was held 
up in the purchase process since Nov 2007, if 
you need a second point of contact the order 
mentions Lynne Lindsay for questions
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