Service Request Ticket - # 24789

Service Request Information

CONTACT Name Leslie, Gail Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2008 03:56 PM
Department The Research Institute Phone 88756
Location Email leslieg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060808[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745 SFF, 2.13GHz, 2M, 1066MHz FSB
Serial No. 248T2D1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Vista Business downgraded to XP Pro, MS Office Pro 2003 from TRI site license, Adobe Acrobat 8 Pro from P0063151

Wired NIC 00:1A:A0:4A:B6:A1

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 05, 2008 04:26 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Mar 05, 2008 04:26 PM 
Files deleted from network drives cannot be
recovered before a backup has been run against them.
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Joan Guralnick Mar 05, 2008 03:57 PM 
She is leaving for the day at 4:30 pm
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Joan Guralnick Mar 05, 2008 03:57 PM 
I was wondering if maybe a nonformatted version 
might be in a temp file somewhere.
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